Posts Tagged ‘marketing’

Content marketing is the hot thing now for many companies. It isn’t rocket science, but it requires you apply newsroom values and discipline to make it work well. Fact is, there’s no quick fix, SEO isn’t a `black art,’ it is a skill set rooted in journalism.

You need trained journalists because your brand is competing with media outlets for P1 on Google. It’s a shark pool out there.

getting content to page 1 of google, marketing tips and advice.

If you want your content on Page 1 of Google, recruit an SEO trained, experienced writer. It works.

You could cut corners, use an outside agency or freelancer who syndicates blogs and re-writes press releases in a keyword-stuffed kinda way, circa 2009. But it probably isn’t going to work.

So read the papers, watch the TV news, use Google Trends, Alerts, trade journals, websites, forums and Twitter to see what’s hot in search volumes. Both within your business niche and the wider economy.

Never forget human nature; people are greedy, they love something for nothing, like PPI compensation, dodgy insurance claims, cheaper petrol, designer clothes reduced by 50% in the Debenhams Sale, or vouchers for a free meal at their local restaurant.

Give them news about freebies, shops going bust and selling stock cheap, big brands dishing out voucher codes.

NOT ALL CONTENT IS LINKBAIT

You need some values, something beyond keywords.

This is where most companies lose the plot because they often see content as essentially subservient to commercial needs – every article has to make money, or gather data.

santander, abbey national, compensation news. how to claim.

Good content can get your brand a top position on Google’s search pages.

But business is about brands too, and the trust you build into a brand has a tangible, cash value. Ask John Lewis, M&S, Aston Martin, Apple, the BBC, or Moneysupermarket.com who paid Martin Lewis £87 million for Moneysaving Expert, because readers TRUSTED what they read there.

Give your readers true value; like the knowledge to avoid online scams, or ways to buy something expensive that bit cheaper than your neighbour. People want knowledge and the internet is a knowledge economy, still developing its true potential and power.

In a decade there will be no UK High Streets as we understand them now.

There will be leisure shopping experiences, places that are fun, pleasant, safe and packed with major brands. But we will make all our essential, everyday, `distress’ purchases online. Content marketing will ease the sting of that impersonal process, empower some consumers with wisdom and expose the shabbier, more obviously dubious companies.

We live in interesting times, chronicle them.

People talk about content marketing and how 2013 will be the year when many businesses finally get to grips with it. Possibly.

content marketing advice, how to rank page 1 on google

Will 2013 be the year of content marketing? Maybe. If business people get their wallets open.

For me, I don’t see that happening this year in the UK, because most businesses do not have the time, willpower or resources to create original, well written content, which will achieve a high page rank on Google.

The harsh truth is that most SMEs and smaller businesses think they can do it on the cheap. Big companies are more switched on in general, but few want to invest serious money in quality content.

Many senior managers and directors still think that by paying web developers and web designers huge amounts of money, they can `game’ Google. That there is a `trick’ to getting to P1/P1 on Google or Yahoo.

SEO isn’t X-Box; there isn’t a `cheat’ app, or website, which will enable your company to consistently get P1/P1, although there are plenty of web developers who will happily sell you that notion. And forget about link farming, that train has left the station.

The Technical Side Matters, But You Need Good Writers, with SEO Skills

Good websites need many things.

Error free website code, high quality links, H1/2/3 site structure, XML sitemaps, W3c compliance, a lack of flash media, or appalling marketing spam above the fold on your home page. There are many other technical aspects, but nothing is as important as excellent content in the long run, when it comes to overall page rank and making money from particular pages within your site.

You would think people would grasp this basic truth, but there is still far too much syndicated PR fluff, outsourced Pidgin English copy bought for peanuts from People Per Hour or some dreadful Copyscape rehash of old, or stolen content, which is irrelevant, poorly written, keyword stuffed or just riddled with tacky affiliate links.

Great stories, hard news, `how to’ articles that answer questions, product reviews, comparisons, witty, short video clips and outstanding, shareable photos. That’s what you need. Downside is, it costs money – because good writers and image creators need a living wage, just like web developers do.

If You Include News and Topical Articles on Your Website, then Employ Experienced Journalists, Not Interns or Amateurs

I will speak slowly, so that the slow of understanding can note this point; journalism matters, it drives traffic, boosts conversion rates and helps websites make money.

tips on content marketing, best seo practice

Storytelling is an art and like a great TV ad, online video, podcasts, or features, need skilled creative authors.

Irrespective of what you think of the Mail Online website, it delivers, being the most read UK newspaper website by a huge margin – twice as big as its nearest rival, the Guardian. The reason is that people get the news, 24/7, plus comment from both journalists and readers alike. For free.

Then there is the clever `wall of shame’ photo strip at the right-hand side of the Mail Online page, which acts as internal link bait – these pictures of scantily clad women, celebrity affairs, weight loss/gain pics, soap stars in court, Harry Styles copping off etc. all keep readers clicking on Mail Online stories – reader engagement.

That engagement, that precious web browsing time, builds trust and when people like and trust your website, they are about 20 times more likely to click on a link to a partner company, advert, or graphic image which acts as an affiliate link. That is how Martin Lewis made his £87 million from MoneysavingExpert – trust.

To create all that topical content, you need pro writers, and photographers, with SEO qualifications. Or you can hire editors to add the vital SEO tweaks via the CMS ( Content Management System) when the content is posted. It helps if those editors keep up to date with Google’s shifting sands of SEO rules and regulations too.

That too, takes a financial investment, you cannot learn it all from a Mashable post or two.

Case Study: Beating Car Magazines at Car Reviews

goog;le seo tips how to get Page 1 results

Google search result for Jag XF 2.2 diesel review.

OK, check the screen grab; Google P1/P4 result on my Jaguar XF 2.2 Diesel car review.

Now, let’s be blunt, I shouldn’t be able to beat What Car, Auto Express, Fleet News, Autocar, Evo and others with my review on Watch My Wallet, which isn’t a car magazine.

Google should see my feature as being less relevant than specialist car magazines, but it doesn’t.

The reason this content has a good page rank is because I have applied the lessons learned whilst studying SEO and social media marketing at Salford University. Great course, if you’re in business, you should try it – I’m not on commission by the way.

I also used Google Analytics and Trends, to fine tune the content, so that I could match it to the potential searches entered online.

For example, top keywords include the Jaguar’s engine size; 2.2 litre, mpg, review, road test and the engine type, which is the more popular diesel variant. In my experience, Google likes to look at the opening paragraphs of articles to define relevance, so try and make sure you write a natural, flowing intro, that has two or three of those top keywords in there. It works.

Define your images, add the make or model to the image description – some people search Google Images, not the text search, never forget that.

Don’t forget to mention rival cars. You want potential car buyers to look at your content, because ultimately you need some sort of link, or partnership deal to monetise your content. So people who type `Jaguar XF 2.2 vs Audi A5 diesel’ need to see your content on P1 of Google, because you really, really want those readers.

content marketing tips, produce new car reviews

You can create content that has a higher page rank than articles produced by specialist magazines.

There are some other SEO tweaks involved, but these basic hints and tips should serve you well. So go and create some original content, write some reviews, and amplify your reach using social media. Google Analytics will tell you which days, which hours of the day, your Twitter, Quora, LinkedIn, Facebook or You Tube posts are most likely to bring you the right traffic.

Content marketing can, and will, bring readers to your web pages, and where our eyes go, our money follows.

Tweet me @npointsocial

 

 

Reblogged from The Worlds top 10 of Anything and Everything!!! :

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When I was a child I always had my classic "Knight Rider"  Tin lunch box so I could carry my sandwiches to school,  (X2 sandwiches, yoghurt and my drinking bottle)  But these days I am all grown up (despite what my Girlfriend says) and I have a coffee and a panini from Starbucks. But I hope you will join me as I take a look at what the nerds of today call a lunch box....

Read more… 614 more words

Liking the `Top 10 of Everything' SEO angle with this blog, and the best Nerd lunchboxes post in particular. Fun, readable, nice pics - great blogging ;-)

I will cut to the chase;  Facebook has sold its soul to Goldman Sachs and needs an enormous aircraft hangar of cash this year, or the share price will kiss Satan’s arse in the depths of Hell.

facebook, changes, editing, posts, small, business, marketing, tips, uk,

Facebook – No, we don’t ‘like’ the way you’re hiding our posts and wasting our time. Goodbye.

That means they are busy hiding posts, editing your Facebook stream to make sure the good stuff doesn’t get spotted by your target market and even persuading solo FB users – some of whom run back bedroom businesses – to pay to promote posts to friends. Desperate tactics.

The latest stats from Google Analytics confirmed what I suspected back in November when FB began its campaign of making all the time and effort put in by small business owners a complete waste of time and money. Post Views are down 60-80%. Comments down about 50%.

Twitter is now referring more traffic than Facebook, for the first time ever. Google + and Pinterest are starting to awaken like the sleeping giants they are.

Facebook can’t do anything else, but unless you’re Tesco, Mercedes, universal Studios or another megabucks brand that can spend cash, polus employ a pro team of social media content writers and bloggers to manage your FB pages, forget it.

For most small business owners, time – which is money – is better spent elsewhere.

ALTERNATIVES TO FACEBOOK

Google + Hangouts offer a superb opportunity. Set a time and day each week for answer questions – if you lack the expertise, then get an expert to sit in for an hour. They need to have personality – this is web TV don’t forget, attention spans are measured in milliseconds.

Likewise Google Communities have the same free marketing potential that FB had until 2012. Upload your content, like other communities, post a comment – form a circle, literally, with your wagons.

google, penguin, update, seo, tips, advice, blogs, knowledge, graph,

Part of Google’s Penguin plan is to make the Knowledge Graph more important than keyword stuffing when it comes to blogging. Long overdue.

Spreecast - imagine You Tube crossed with Skype – that’s Spreecast. Have a live chat, product demo, advice session etc – then edit it as a 20 minute show. Use Twitter as a back channel as they do on Thursday nights ( UK time) with #SWchat. This is the future. Embrace it.

Authority Blogs – the Knowledge Graph is coming. Don’t know what that is? Well Google is about to stitch threads of authorship around the web, with a view to setting author rank, in the same way it sets page rank.

That means if you blog on sites like Huff Post, national magazines, newspapers, or anything with credibility, you’ll soon show up in the Knowledge Graph.

bonneville salt flats utah speed week

MCi Tours; travel the USA on two wheels.

Or rather, your content, complete with backlinks, alt tagged photos and You Tube/Spreecast videos will.

What do you mean, you don’t know what an alt tag is for..? Oh #FFS.

Did you know I have a client called MCi Tours who gets 30% of his blog traffic from Google Images searches alone?

So yes, alt tag your photos with some sense, logic, keyword research and creative elan. Then cap it at about 15 tags per picture. It works.

It will work even better in the future, when more people browse from small tablets and smartphones, which means image search will be more finger/thumb friendly than typing quesries.

Edison would call it a light bulb moment. But it’s just SEO baby; a slippery chameleon of content.

So let’s all say goodbye to Facebook in 2013 and hello to creative thinking ;-) I generally do mine down the disco, so see you on the dancefloor. I’m the guy in the crazy shoes.

saturday night fever

Saturday Night Fever. Right moves, right time. There’s a lesson there.

‘Best iPhone 5 Deals’

Page 1, P3 Google search.

That’s SEO baby. Thank you Salford Uni #SSMM course. The best search and social media education you can get in the North. True.

 

seo search marketing course salford university google optimisation

How To Make Friends with Google and Influence People. Learn SEO at Salford Uni.

After Google’s recent Panda and Penguin updates, the relevance and timing of your content is even more important in SEO terms. Keyword density in the text, tags, alt tags on your photos, keyword rich H1/H2 headings and authorship all matter too.

But good journalism matters. It can get your content to position 2, Page 1 of Google for a highly searched term.

The bad news is that a news related spike in traffic doesn’t last. But the upside is that once you understand more about how Google’s algorithm has changed in 2012, you can produce topical, well written content and get on Page 1.

Or you can syndicate some tedious PR/cheap blogs online. It’s up to you.

CASE STUDY; IS COMET CLOSING DOWN?

Recently, news broke that the receivers were due to be called in at Comet electricals. I put together a short news story which was headlined `Comet On The Brink; Spend Your Vouchers ASAP.’

Comet stores are closing down

Always read the news before you create your content, but get your story uploaded as fast as possible. Surf that traffic wave.

That isn’t a keyword optimised headline. It’s a human headline. When people are scared of losing money, they pay attention.

However I added a H2 sub heading in the body copy, along the lines of `Is There a Comet Closing Down Sale?’

Again, this ticks the human nature box. People are greedy, and they love to profit from the misfortunes of others. But I also guessed that the phrase would be a high volume search term the moment the receivers were called in at Comet.

The story was uploaded on a Friday lunchtime.

GOOD TRAFFIC SPIKE? HELL YES

Friday saw 980 visitors – 88% of all traffic was to the Comet story.

Saturday and Sunday saw a drop in page position on P1 of Google. Mostly we were overtaken by `old media’ sites, such as daily papers. Partly I would guess Google sees their massive traffic compared to our site and there’s the question of trust – our site was founded back in March. The national papers have been online for a decade or more.

Traffic dropped to about 650 per day over the weekend. We updated the story on Monday, then posted another story once Comet administrators announced that vouchers and gift cards WOULD be accepted again in stores.

The net result over the week was an overall rise of 100% in search engine impressions – our content became more visible with Google. Our traffic was up around 120% for the week.

POINTS WORTH NOTING

You cannot search Google Insights, or use any other tools to monitor a traffic spike that hasn’t happened yet. If a volcano erupts, a shop goes bust, or a new product is launched you often need a journalist’s instinct for the likely search terms.

Don’t forget other Google channels; You Tube, Images, Google News.

To get indexed on Google News you need to add an author biog page to your site. Get your authors blogging and active on social networks. Here’s where you can find me on Twitter andLinkedIn

In terms of site referrals to the Comet story, Facebook was far and away the most successful. Twitter second – but Twitter users are more fickle and spend less time on the page, plus `bounce’ at a much higher rate.

News is tough. It requires planning, lots of reading, accurate research (you may be sued) and money – good writers have to be paid more than the pittance that outsourced `Copyscape farms’ cost the typical UK business.

You might not always guess right when it comes to news stories. I certainly don’t. But when it all comes together your site will gain new readers and guess what? Some of them stick around, or come back next week to see your moneysaving news.

gordon gekko says greed is good.

Greed is also good SEO; understand human nature and you can add the magic keywords. Sometimes.

As Gordon Gekko noted in Wall Street; Greed is good. Greed is also good SEO.

If you want to understand SEO, read Shakespeare.

The thing about old Bill is that he possessed both a beautifully sharp, direct economy of prose, whilst also being capable of expressing complex, poetic ideas. The sparks fly from Shakespeare’s text, igniting fireworks within our souls, even today.

SEO is, like Romeo & Juliet, Macbeth or Julius Caesar, ultimately about human nature. We search to have our needs sated, our questions answered, our dreams fulfilled. Unwittingly, we define ourselves, for no matter how we paint a portrait of ourselves in real life, our search histories encode a great part of what makes us tick.

Where our eyes covet, our money follows.

SEARCH ENGINES DON’T KNOW SHAKESPEARE

seo keyword research techniques, marketing, social media, search, google ranking

Google can read Shakespeare, but it doesn’t understand it. Humans do that.

It’s been said many times before, but computers are dumb. They have to be taught stuff by geeks, which is why they keep breaking down. In real life, geeks tend to lack humanity – they just don’t care enough.

Search engines, designed originally by academic geeks who wanted a kind of peer-to-peer equation which rated their metaphorical willies, have now evolved into a frenetic, never-sleeping global marketplace.

People sell stuff, they meet for a chat, or perhaps they gamble, view potential lovers or purchase things which make them feel happy.

Google is exactly like a 16th century marketplace in Southwark, except it doesn’t understand the nuances of language like Bill Shakespeare. Google struggles with layers of meaning, it’s still learning to sift wheat from chaff.

When you look at the blunt, `short tail’ keywords which bring people to web pages, you don’t get the full story. `Car insurance’ on its own is almost meaningless. Ranking on page 1 for it, is nothing more than a start, a jumping off point.

What matters are the couplets that follow – or as SEO geeks call them, the keyword modifiers.

What did they add next; `car insurance for under 25s, older drivers, banned, drink drivers, women, over 70s, London, one day, student, overseas visitors etc?

CONSORT! WHAT, DOST THOU MAKE US MINSTRELS?

When Mercutio shoots his verbal barbs at Tybalt’s cat-proud ego, he uses a double meaning popular in Shakespeare’s era.

`Minstrels’ was slang for gay lovers and Mercutio knows Tybalt won’t be able to handle the jibe. If you google the word `minstrels’ you will eventually discover this literary reference. But only after reading about medieval lute pluckers, racist variety shows from the 70s, Richard the Lionheart’s Blondel buddy, or the chocolate sweet formerly known as Treets.

The point is, Google doesn’t know your website. Or your business. It doesn’t understand what the words on your pages actually mean, it only really sees the structure of the site and views the traffic patterns which drive visitors to your pages – or pictures/videos for that matter. As regards content, it takes an educated guess, based on other sites which feature similar keywords to yours.

So always explain things for Google. Tag every photo with relevant keywords and have a theme to those magic words. Write a meta description based on KEYWORD RESEARCH, not a hunch your marketing girl Sophie had whilst chinning another bottle of Sauvignon Blanc.

Be methodical, but be creative too. Be unique.

CREATING CONTENT MEANS LEARNING, BEFORE WRITING

Google tips, advice, boost page rank, optimise your website content

Google is dumb. Fact.

Create content based on search patterns relevant for your business. Study your customers carefully, listen to the language they use, watch where their eyes take them online, learn from the layers of meaning they type into Google.

Google Analytics is agreat place to start this process. But email records, phone conversations, news sites consumed, social media photos shared and a dozen other metric analysis tools and apps can all help.

Again, sifting wheat from chaff is the art of understanding.

ALL THAT GLISTERS…

The story of your customers true lives; the passions they pursue, the fears they assuage with medicines, alcohol, food, cars or a hundred other trinkets, contain the code which links them to you.

The way your content is consumed, and crucially, shared online, is the real gold dust within your site. Ask `what is the nature of this person, what do they do with my site?’ Don’t set too much store by what they say. Half of that is bullshit.

Never stop studying your customer search volumes, always test keywords relentlessly, watch how people refine and develop their search term language as new interests hook them, because human nature never sleeps. It endures.

Like Shakespeare.

 

 

AUTOMATED SOCIAL MEDIA? A TOTAL #FAIL

Many companies have jumped on the social media bandwagon. Trouble is, when you think of it as a bandwagon, then you are likely to fail right from the start. Going social means marketing with a human face.

facebook like social media marketing

People click like. It doesn’t mean they really like your brand OK?

Any business or public sector department which deals with the public should be using social media, but it differs from old fashioned company media. The crowd are talking back and you had better have a plan to deal with that, or your brand will end up looking like it’s being managed by idiots.

AUTOMATION IS FOR ROBOTS, HUMANS COMMUNICATE

Many social media `gurus’ will explain to marketing managers or managing directors of SMEs that using Hootsuite, Tweetdeck or many other fashionable social media tools can save `wasted man-hours’ and amplify their brand values online.

Well, up to a point.

It’s true that Hootsuite, Tweetdeck, Rippla, Monitter and many more can keep tabs on your chosen topics, what’s being said about your brand online etc. All good. But where they fall down is encouraging `scheduled’ tweets or posts.

Job deck tweetdeck dashboard

Research using Tweetdeck, don’t schedule 87 samey tweets each day.

Imagine for a moment you run a shop on a High Street, then try and picture your sales staff uttering exactly the same banal questions, marketing-speak updates or cheesy polls in the shop doorway at 12 noon every day. Pretty soon, your customers would start punching the staff in the face.

NEVER USE FAKE PEOPLE

Some companies even employ outsourcers who plant tweets on your pages, in a pathetic attempt to spark conversations with real people. Real cheapskates will employ semi-literate people who pepper your Facebook and Twitter feed with spelling and grammar errors too.

Thing is, once people twig who your fake followers are, your social media channel is finished – nobody will believe anything they see in your company feed.

Game over.

Here’s some basic stuff you should avoid:

Scheduled tweets, Facebook or blog posts

Buying `off the shelf’ polls instead of properly researching your sector

Using third party social media staff who have no understanding or affinity with your brand – and paying them peanuts

Spamming LinkedIn with the same marketing messages in three or four groups

Lying. A typical case was a recruitment consultancy which tweeted the same `We’ve just filled two vacancies in Liverpool today’ at 8.30am every single day

Twitter logo social media for business

Using real people, to express opinions and hold live conversations is risky. But in the long run, it is the only way to succeed on Twitter.

Give your social media a human voice and never think that automating it is making the entire operation super-slick and groovy.

Automating your social media is far more likely to kill your brand reputation. Employ skilled, trained, staff to manage your channels. Work out a strategy and stick with it, build a loyal following.

 

I work for LBM Marketing in Cheshire and we recently launched Watch My Wallet, a new consumer advice, moneysaving tips web magazine.

When I studied SEO and social media marketing at Salford University for three months back in 2012, I learned a few useful strategies for optimising websites, especially content. This is important because Google puts new websites in a kind of sandbox – a holding pen if you like – while it works out how trustworthy, useful and original your content is.

Obviously factors such as the structure of the site, clean IP address and many more are important, but nothing helps to boost your site’s early page rank so much as links via social media, news outlets or getting individual articles ranked highly on commonly searched keywords.

START WITH A PLAN BASED ON HUMAN NATURE

People search for a variety of reasons but using Google Insights & Trends, setting up Google Alerts, using Rippla to gauge newsworthy stories and many other tools will help you form a plan for your site itself and the content within its pages.

watch my wallet reduce pet food bills story - SEO tips for new websites

Choose a topical story, get a trained writer to produce keyword rich content and tag it in your CMS - it will boost your page rank.

For example we researched pet insurance terms, listed the top keywords over 3-12 months, checked typical `modifiers’ and cross-referenced that with news stories.

We found that Lloyds TSB withdrew pet cover for older pets in Feb 2012, plus we saw `reduce pet food bills’ was a common search phrase. We put them together and three weeks after launching the site, we had position 1, page 1 on google for our article.

OK, it isn’t always that easy – we didn’t get that lucky with every article, but we did get page 1 results for seven articles within 17 days after launch – got to be happy with that ;-)

PR STILL HAS VALUE

We had a low budget PR campaign, based around syndicating press releases about topics such as `saving money on travel into London for Olympics 2012.’  That got us a backlink from the San Francisco Chronicle and other newswire services within a week of being sent out.

As petrol prices increased and the tanker drivers strike caused more searches for reducing driving into London costs, we found the original article on `cheapest ways to drive into London‘ picked up more interest through late March. That was lucky, sometimes Google works out like that.

Links from major news sites are worth having. Why? Well when your website is new you have to prove to Google it isn’t a scam/pills/porn site – it has to build trust and authority, partly through decent quality link traffic. Newspaper, radio and good blog links matter, so devote some time and money to chasing them.

GO SOCIAL, TRACK LINKS

watch my wallet, moneysaving tips, advice, uk insurance and smartphone deals

The Watch My Wallet logo - your branding is important in the long term, so hire a good graphic designer.

We established Twitter, Pinterest, Google + and Facebook pages for Watch My Wallet. Facebook performed the best in terms of referral, closely followed by Twitter. Open a bitly account and shrink your page urls, bitly will track visits by each article or feature link for you – you can compare those to your Analytics stats.

Google + is really only worth doing to please Google by the way. It’s like a gym; many people are members, few actually use it.

We found the `8 Ways to Reduce Your Pet Food Bills’ story performed well on social media, especially Twitter. This kind of story gets people talking, so use that `Twitter rage’ factor to get links to your content. My personal feeling is you should NOT automate Twitter content, but put the man hours in.

Be a real human, be nice, it gets a better quality follower and that’s what you need to convert people in the long run. Your brand values MUST be paramount, not your follower numbers.

USE A CMS THAT IS CUSTOMISABLE

One final point; your content CMS must – absolutely MUST – have the facility to add keywords and a unique keyword description for each article or story. Tag photos and videos too, never miss a chance to define your content. It works.

Our Watch My Wallet developer has chosen Umbraco and it is performing well. Easy to use when uploading a variety of features each day too with details like default sizes for images within stories. Anything that makes your site look professional builds reader trust, so use a good CMS.

If you have any SEO tips for brand new websites, post them below – I’m always keen to learn more!  ;-)

 

 

Working with Lincoln University students at a social media conference called Linc Up Live, gave me an interesting insight into the future, and a remarkably bright, fast paced future at that.

Linc Up Live social media conference Lincoln UK

The students in action at Linc Up Live, Feb 2012

Think about it for a moment; we browse online, from Amazon to Pinterest, our butterfly minds bookmarking products, gig tickets, experiences that shape our view of the world. Websites welcome us back by name; our virtual friends share our blogs, photos, music tracks or news links. Ours is a connected world.

The generation that are studying at Universities across Britain today are perhaps the first in history to have a digital footprint since childhood, a truly social strand to their DNA.

All twelve of the Lincoln Uni media team who arrived at the Doubletree Hilton for Linc Up Live had their smartphones at the ready, Twitter profiles set up and a good idea of what the event was about. Fact is, almost anything can be researched in seconds via Google. From laptop to X-Box – we’re all connected.

Don’t Waste a Single Moment

Myself and fellow editor Mark Jennings chatted about the key messages from the event we wanted to amplify online:

  1. Social media works for business
  2. Consumers are using social to talk back, companies must hold conversations with their customers, not simply broadcast marketing speak
  3. Employees are all potential brand ambassadors, via blogs, Twitter, LinkedIn etc.
  4. Analysing what works in terms of customer loyalty, brand values and reaching new customers is an essential part of the process

After exchanging emails, explaining the subbing and content posting schedule, we allocated work, exchanged emails, plus Twitter handles and then a very impressive, very keen, student media team set to work.

It was inspiring to watch young people discover new ideas from those working at the sharp end of business within companies such as IBM, Orange and the UK Police Service. Editing the blog posts I was struck by how detailed and methodical the students were in taking notes and capturing the essence, the key points, in each speaker’s presentation.

We live in an age where people `surf’ Twitter and online news sites for tiny nuggets of information, we are all time poor, so communicating the essentials in an entertaining way is crucial for any online content channel. Who was it that said, `Attention is the new currency?’ Not sure, but they were spot-on.

A Learning Curve is Only as Steep as Your Own Ambition

Within the twelve people who joined us from the University for Linc Up Live I’d say there are at least three or four who have the potential to edit and manage `blue chip’ brand channels or online publications. Ultra professional approach to work.

It was immensely refreshing to work with people who have real drive, resourcefulness and ambition. The young generation often get a bad press in the UK, but all I can say is that the connected generation have a massive opportunity to change this country, especially the idea of what `work’ should be about and whether we need museums like `office blocks’ any longer.

Well done everyone, great work.

Twittering on @npointsocial